MEMBERSHIP MANAGEMENT
HOLD POLICY
Clients may request to temporarily pause their Membership for a specified period of time by providing written notice to the Gym through the Gym’s website. Pause requests must be submitted at least two (2) business days prior to the Client’s next scheduled billing date in order to take effect on that billing date. Pause requests submitted less than two (2) days in advance shall take effect on the subsequent billing date. Approved pause requests will temporarily suspend all membership access and billing during the pause period. Membership access and billing will automatically resume once the pause period has expired. Pause periods may be requested two (2) times per calendar year for a minimum of one (1) billing cycle and a maximum of three (3) billing cycles. Membership payments shall automatically renew on the next scheduled billing date once the pause period has expired, at the same rate and terms in effect prior to the pause. Client may not cancel their membership while on hold. If Client wishes to cancel membership while on hold, Client must request a termination of Hold and provide Gym with notice of cancellation as set forth above.
CANCELLATION POLICY
All membership agreements require 10-days written notice to cancel your membership. This form will serve as your 10-days written cancellation notice. Note that if you have a scheduled renewal payment within 10-days of your invoice billing date, the payment will be processed as scheduled. Your membership will be cancelled at the end of your final paid month. All payments are non-refundable. All grandfathered membership rates will also be forfeited and returning members will be subject to current rates.